The movers at both ends were excellent, fast, and courteous. Richard, the driver, was above expectations. Very hard worker and knowledgeable about his job.
April 6, 2021
The entire move experience was worry-free because of all the professional and friendly folks who came to my home or interacted with me on the phone. Exceptional group of nice people. Tina is exceptional! She gained my trust immediately by saying she would call and she did! Every time! She answered questions and eliminated my concerns. Tina made this move hassle-free, worry-free, she was incredible! Don’t lose Tina, she is a gem!! The driver Ed is exceptional! He is an incredibly patient man! He worked nonstop and although I didn’t ask him, he appeared to love his job. Making sure everything was where I wanted it placed, putting everything back together. Don’t lose him, Ed is a gem!
April 3, 2021
I relocated several times during my career with van lines selected by my employer, United among them. United stood out as the best, which is why I chose United whenever the choice (and in retirement, the expense) was mine. My recent move from Tucson, AZ to Dexter, MI went smoothly from its planning stages through to delivery. Shane, who drove the van and was in charge of loading and delivery, deserves special commendation. He did an outstanding job. Crews arrived on time for move-out and delivery and worked efficiently. Michigan winters can play havoc with delivery schedules. Shane let me know ahead of departure how weather might affect the schedule and kept me up-to-date by phone during transit.
April 1, 2021
Moved during the 2021 Polar Vortex. The move coordinator, Ruth, did a great job communicating with the driver, Chris, and myself.
March 30, 2021
The two gentlemen who moved us, Alan and Eddie, were excellent. They did a wonderful job, both packing and loading, and unloading. They were very hard workers at both ends of the trip. No mishaps. They were patient and very respectful. They also treated each other with patience and respect. They got along extremely well. They were very organized and took only a small break in four hours. Very good, impressive workers.
March 26, 2021
Everyone was professional, respectful and a pleasure to work with. Our salesperson Scott was excellent answering any questions we had prior to the move and our contents were delivered on time and no hidden extra charges. We had a cross country move and Horizon packed and unpacked our contents without any mishaps. I highly recommend the Tucson team of Horizon movers.
March 22, 2021
Lynette came out to do a quote and was helpful through several date and address changes. Marcy called right before the move, answered questions, checked on large items and made us feel comfortable about our driver. Robert, the driver, did great loading and unloading. The Tucson crew, Mike, Mark, and Rey, did a fantastic job. They were fun and professional, and took care with our items. They arrived early ready to go and got the job done quickly. They were friendly and professional.
March 19, 2021
The in-home estimate was handled professionally. The team actually doing the furniture moving was the best. Hector, the driver, is polite, very experienced, flexible, and hard working.
March 17, 2021
Amazing team! Luis and sons did an awesome job loading and unloading. Lynette was great up front with her organization and estimate.
March 14, 2021
Both teams, packing and moving to storage and loading and moving from AZ to AR, were friendly, courteous, helpful, and a pleasure to work with. OVERALL GREAT EXPERIENCE!
March 13, 2021